Building energy use is highly sensitive to its occupants' energy-related behavior, including
their presence and interaction with different building systems. The modeling and simulation …

Occupant complaints are a reflection of poor building performance and an unsatisfactory
indoor environment. One way to mitigate these complaints and to ensure occupants' …

Quality performance in construction is the degree of compliance with the specifications
against which the work was executed. Green buildings extend the compliance to …

An effective facility management process is crucial to overall firm performance and is
becoming a core competency for organizations seeking to gain a competitive advantage …

Purpose This paper aims to assess the quality management (QM) principles in facilities
management (FM) service delivery for office buildings. This is to create a quality culture that …

The purpose of this study is to develop a performance measurement model based on
maturity dimensions or criteria and KPIs identified through an extensive literature review …

Purpose Commercial building facility systems are costly, and due to the complexity of
operation and maintenance (O&M), some failures can cause irreversible expensive damage …

Facility management (FM) is the most extended phase of the entire life cycle of buildings and
incurs the highest expenses. However, limited quality drawings and historical data make …

Facility management as a coordination tool for the management of support business
processes has the potential to improve the quality of processes, generate cost savings and …

Building automation is concerned with closed-and open-loop control of building services
such as heating, cooling, ventilation and air conditioning, lighting and shading. The ultimate …