[HTML][HTML] La innovación en el paradigma del marketing relacional

CR Arosa-Carrera, JC Chica-Mesa - Estudios Gerenciales, 2020 - scielo.org.co
Las relaciones comerciales desde el paradigma del marketing relacional propician los
intercambios de conocimiento y por ende la innovación. En este sentido, el propósito del …

Analyzing the effects of social impacts of events on satisfaction and loyalty

P Yürük, A Akyol, GG Şimşek - Tourism Management, 2017 - Elsevier
The purpose of this study is to examine the social impacts of events on participants'
satisfaction and whether loyalty is a result of this satisfaction when taking attendance to …

Does product design matter? Exploring its influences in consumers' psychological responses and brand loyalty

CL Hsu, YC Chen, TN Yang, WK Lin… - Information Technology & …, 2018 - emerald.com
Purpose Unique product design is a highlight of sustainable branding. The purpose of this
paper is to investigate whether product design affects customers' psychological responses …

Functional silos, integration & encroachment in internal communication

MS Neill, H Jiang - Public Relations Review, 2017 - Elsevier
Some companies and organizations are pursuing joint planning and coordination between
internal and external communicators; however, functional silos still appear to be a barrier …

An integrative approach to relationship marketing, customer value, and customer outcomes in the retail banking industry: A customer-based perspective from Turkey

EM Sayil, A Akyol, G Golbasi Simsek - The Service Industries …, 2019 - Taylor & Francis
Given how important it is to provide superior value to customers and to maintain customer
loyalty for a sustainable competitive advantage, the aim of this paper is to examine the …

Understanding antecedents of consumer loyalty toward an emerging country's telecommunications companies

LC Henao Colorado… - Journal of International …, 2022 - Taylor & Francis
Fixed telecommunications services, such as internet, telephony, and TV, are still important in
many emerging countries. In Colombian telecommunications companies are few and the …

How does innovative customer knowledge influence electronic word-of-mouth recommendation behavior through egoistic and altruistic approaches? Testing a …

X Qi - Frontiers in Communication, 2024 - frontiersin.org
Introduction At present, innovative customer knowledge on social media platforms is mostly
treated as a kind of “self-entertainment” activity content, and has not been effectively …

A structural model for investigating the role of relationship marketing and brand equity in the development of the business performance of private sport clubs.

MZ Mahmoudabadi, SMJ Razavi… - International Sports …, 2019 - search.ebscohost.com
Purpose-The aim of this paper is to investigate the impact of relationship marketing (RM))
and the mediating role of brand equity (BE) on the development of the business …

[PDF][PDF] 旅游演艺项目游客游后推荐行为影响因素与机理——以抚州《 寻梦牡丹亭》 演艺为例

李文明, 裴路霞, 孙玉琴, 敖琼, 林文凯, 周小花… - 经济地理, 2022 - jjdl.com.cn
基于社会建构理论, 游客的在场体验是多主体共同建构的结果. 以《 寻梦牡丹亭》
旅游演艺观演体验有效问卷数据为基础, 构建了以游客“游前” 专业素养为自变量, 游客“游后” …

[图书][B] Microbusiness Marketing with No Time, No Money, and No Expertise-Research and Recommendations for Improving Marketing Results for Microbusinesses

GB Krueger - 2019 - search.proquest.com
Microbusinesses are a specific type of small business that employ 9 or fewer people,
including the owner. Microbusinesses are a major factor in the national, regional, and local …