Sažetak Facilitation of suitable accommodation for different travellers is the prime concern of
travel agencies. Travel agencies must keep themselves competitive and sustain a good …

In the current study, we contend that to enhance their competitiveness and performance,
hotel properties need to develop and implement internal policies and procedures such as …

Purpose: The aim of this work is to identify the key factors for success in the hotel sector. This
objective is motivated by the importance of tourism in the Spanish economy, taking into …

The purpose of this study is to examine the role of entrepreneurial orientation (EO) in
determining the enterprise performance (EP) during Covid-19. Moreover, in context of this …

Ownership structure has been identified as a critical governance component due to its effect
on firm performance. Within ownership structure, issues of institutional shareholders, cash …

Although the literature on hospitality and tourism (H&T) emphasizes the role of the chief
executive officer (CEO) in ensuring a firm's competitive advantage, little is known about how …

Purpose The purpose of this paper is to investigate the perceptions that managers have of
the value and reliability of using big data to make hotel revenue management and pricing …

Employer branding is an important process in marketing to ensure the smooth delivery of
branding strategies. Nevertheless, research focusing on the process of employer branding …

Although franchise and management contracts constitute the dominant way of organizing
business-to-business relationships within hotel chains, no study has compared their relative …

Purpose Employee training and learning have transformed over the years. The movement
from classroom training to the blended format represents the magnitude of this evolution …