Do women make better in tourism and hospitality? A conceptual review from a customer satisfaction and service quality perspective

E Koc - Journal of Quality Assurance in Hospitality & Tourism, 2020 - Taylor & Francis
Women are disadvantaged at work in a wide variety of industries, including tourism and
hospitality. This review paper aims to explore and discuss the role of gender from the …

Hospitality employees' future expectations: Dissatisfaction, stress, and burnout

E Koc, GA Bozkurt - International Journal of Hospitality & Tourism …, 2017 - Taylor & Francis
This study aims to explore the relationship between future expectations of Turkish hotel
employees and employee burnout. A survey with 260 hotel employees across Turkey …

The Relationship between Managerial Satisfaction and Job Turnover Intention: The Mediating Role of Job Satisfaction.

RÖ BAŞOL, H Demirkaya - Management (18544223), 2017 - search.ebscohost.com
The growth of service sector in Turkey occurs faster than the other sectors and the number of
shopping malls increases correspondingly. The rapid growth of the number of shopping …

İçsel Pazarlama faaliyetlerinin iş tatmini ve örgütsel bağlılık üzerindeki doğrudan etkisi: bir kamu bankası örneği

EK Yarımoğlu, N Ersönmez - Doğuş Üniversitesi Dergisi, 2017 - dergipark.org.tr
Bu çalışmanın amacı, kamu bankacılığında uygulanan içsel pazarlama faaliyetlerinin iş
tatmini ve örgütsel bağlılık üzerindeki doğrudan etkisini ölçmektir. Araştırma kapsamında …

İçsel Pazarlama Faaliyetlerinin İş Tatmini ve Örgütsel Bağlılık Üzerindeki Doğrudan Etkisi: Bir Kamu Bankası Örneği.

E KURŞUNLUOĞLU YARIMOĞLU… - Dogus University …, 2017 - search.ebscohost.com
Bu çalışmanın amacı, kamu bankacılığında uygulanan içsel pazarlama faaliyetlerinin iş
tatmini ve örgütsel bağlılık üzerindeki doğrudan etkisini ölçmektir. Araştırma kapsamında …

The Impact of Internal Marketing on Employee Satisfaction in the Vietnamese Telecommunication Industry.

TMN Luu, PM Nguyen, TH Dang, TMH Vu - Contemporary Economics, 2022 - ceeol.com
Internal marketing (IM) has become essential in service industries since employees are
considered critical to excel in customer service due to fierce competition. Previous studies …

[PDF][PDF] Internal Marketing and Employee Job Satisfaction In the Education Sector in Mozambique

ÉFM MUANDO - Unpublished Master Thesis. Ritsumeikan …, 2019 - ritsumei.repo.nii.ac.jp
Nowadays, many companies realize the importance of the employees to archive the
company's goals. This study aims to identify, analyze, and demonstrate how internal …

[PDF][PDF] An internal integrated marketing communication approach for city branding

RM Mabula - 2019 - scholar.ufs.ac.za
The global competition amongst cities necessitates the need for cities to brand themselves.
The practice of city branding is growing, with many cities pioneering unique ways to build …

PENGARUH LINGKUNGAN KERJA, PEMBERDAYAAN DAN PENGHASILAN TERHADAP KEPUASAN KERJA PEGAWAI BADAN PENGELOLAAN PAJAK DAN …

JD Siahaan, A Setyawan - … Nasional & Call for Paper STIE …, 2021 - prosiding.stie-aas.ac.id
Banyak hal yang diperlukan untuk meningkatkan kinerja Aparatur Sipil Negara, salah
satunya adalah kepuasan dalam bekerja, sedangkan kepuasan itu sendiri bisa dipengaruhi …

Internal Marketing and Internal Customer Satisfaction in Guaranty Trust Bank

RO Dania, EA Oshodin - Nigerian Academy of Management …, 2017 - namj.tamn-ng.org
This study was earmarked to investigate if internal marketing is in practice in Guaranty Trust
Bank (GTB), the challenges encountered, and the impact of internal marketing on internal …