Purpose The purpose of this study was to examine hospitality revenue management (RM)
research in the recent decade, to identify emergent issues/topics and suggest directions for …

This study examined the relationship between the price positioning of Airbnb listings,
measured in price difference between a hotel property and the nearby Airbnb listings as well …

This paper describes a review of articles published in the Cornell Hospitality Quarterly in the
period 2008 to 2011. A content analysis approach was used to analyze 133 research …

In today's global service industry, online reviews posted by consumers offer critical
information that influences subsequent consumers' purchasing decisions and firms' …

Purpose This study aims to propose a competitor intelligence and analysis (CIA) model that
can be used for the analysis of a firm's competitors. Empirically, it investigates the …

This research investigates the impact of COVID-19 on hotel productivity change using the
Malmquist Productivity Index (MPI). For 26 US hotel brands, productivity changes over 10 …

Purpose While all recoveries are good, some are better than others with regard to their
speed and/or magnitude. Many revenue-related key performance indicators (KPIs), such as …

A recent paradigm shift toward total strategic revenue management prompted calls for a re-
evaluation of some of the practice's fundamentals, including the question of what should be …

Hoteliers face a paradox in managing the differences between actual and expected demand
in their daily operations. While making adjustments in pricing, management takes control of …

Despite the importance of competitor identification in the hotel industry, the process of
identifying competitors remains unclear to industry practitioners. This study aimed to provide …