Factors propelling the adoption of internet banking: the role of e-customer service, website design, brand image and customer satisfaction

S Rahi, MA Ghani, AH Ngah - International Journal of …, 2020 - inderscienceonline.com
In recent years, technology adoption has been seen as a critical and distinct topic in e-
commerce research. Looking at the challenges in technology adoption faced by banking …

Integration of unified theory of acceptance and use of technology in internet banking adoption setting: Evidence from Pakistan

S Rahi, MA Ghani, AH Ngah - Technology in society, 2019 - Elsevier
The banking sector has evolved in information technology for their internal and external
business operations. In effect, user acceptance of internet banking is considered as one of …

Designing survey research: recommendation for questionnaire development, calculating sample size and selecting research paradigms

S Rahi, FMI Alnaser… - Economic and Social …, 2019 - search.proquest.com
The present study aims to provide a brief guideline to novice researchers that how to
develop research questionnaire, research paradigm and theory in a survey based research …

What drives experiential loyalty towards the banks? The case of Islamic banks in Indonesia

HC Wu, CC Cheng, AS Hussein - International Journal of Bank …, 2019 - emerald.com
Purpose The purpose of this paper is to explore the structural relationship between
experiential loyalty and its seven drivers–interaction quality, physical environment quality …

Pengaruh kualitas layanan dan kepercayaan nasabah terhadap loyalitas nasabah

M Utami, T Handayani, P Pusporini - Proceeding of Conference on …, 2019 - journal.uii.ac.id
Penelitian ini dilakukan untuk membuktikan adanya pengaruh kualitas layanan dan
kepercayaan nasabah terhadap loyalitas nasabah Bank Syariah di Jakarta Selatan …

Satisfaction of Pakistan's Islamic banking system during the COVID-19 pandemic Logistic model-based identification of the determinants to improve customer

M Alharthi, I Hanif, H Ur Rehman… - Journal of Islamic …, 2022 - emerald.com
Purpose This study aims to explore the potential determinants of customers' satisfaction with
the Islamic banking system and highlights the fact that both internal and external factors play …

Acceptance of mobile banking in Islamic banks: integration of DeLone and McLean IS model and unified theory of acceptance and use of technology

MMO Mansour - International Journal of Business …, 2020 - inderscienceonline.com
The aim of this study is to investigate the factors that influence on user intention to adopt
Islamic mobile banking. Islamic mobile banking is relatively new area of research when …

The effect of bank reputation on loyalty–the moderating role of bank type

R Sharma, R Joshi - South Asian Journal of Business Studies, 2024 - emerald.com
Purpose This paper aims to investigate the role of bank reputation (via its proposed
dimensions) in influencing bank trust and its subsequent effect on the loyalty of the …

[PDF][PDF] Peranan perbankan syariah terhadap pengembangan modal usaha mikro, kecil dan menengah (UMKM)

J Fadilla - Al-Tijary, 2019 - download.garuda.kemdikbud.go.id
This study aims to analyze the role of Islamic banking toward the development of Micro,
Small and Medium Enterprises (MSMEs) capital in Yogyakarta. This test uses primary data …

The influence of organisational and individual factors on organisational innovation with moderating role of innovation orientation

MIK Sweiss, MAY Yamin - International Journal of Business …, 2020 - inderscienceonline.com
This study examines the influence of innovation factors (process innovativeness,
behavioural innovations, strategic innovativeness) and organisational factors …