Legal obligation and ethical best practice: Towards meaningful verbal consent for voice assistants

W Seymour, M Coté, J Such - Proceedings of the 2023 CHI Conference …, 2023 - dl.acm.org
To improve user experience, Alexa now allows users to consent to data sharing via voice
rather than directing them to the companion smartphone app. While verbal consent …

Designing for Wellbeing: Worker-Generated Ideas on Adapting Algorithmic Management in the Hospitality Industry

F Spektor, SE Fox, E Awumey, CA Riordan… - Proceedings of the …, 2023 - dl.acm.org
Labor shortages have shaped many industries over the past several years, with hospitality
experiencing one of the largest rates of attrition. Workers are leaving their jobs for a variety …

“Funny How?” A Serious Look at Humor in Conversational Agents

N Zargham, V Avanesi, L Reicherts, AE Scott… - Proceedings of the 5th …, 2023 - dl.acm.org
Conversational agents are rapidly advancing in terms of their capabilities and human
likeness-both of which are intended to enhance the user experience and engagement. One …

“I Want It That Way”: Exploring Users' Customization and Personalization Preferences for Home Assistants

N Zargham, D Alexandrovsky, J Erich… - CHI conference on …, 2022 - dl.acm.org
Home assistants are becoming a widespread product, but they mostly come as a compact
device and offer very few customization and personalization features, which often leads to …

CommunityBots: creating and evaluating A multi-agent chatbot platform for public input elicitation

Z Jiang, M Rashik, K Panchal, M Jasim… - Proceedings of the …, 2023 - dl.acm.org
In recent years, the popularity of AI-enabled conversational agents or chatbots has risen as
an alternative to traditional online surveys to elicit information from people. However, there is …

From C-3PO to HAL: Opening The Discourse About The Dark Side of Multi-Modal Social Agents

V Avanesi, J Rockstroh, T Mildner, N Zargham… - Proceedings of the 5th …, 2023 - dl.acm.org
The increasing prevalence of communicative agents raises questions about human-agent
communication and the impact of such interaction on people's behavior in society and …

Impact of Voice Fidelity on Decision Making: A Potential Dark Pattern?

M Dubiel, A Sergeeva, LA Leiva - Proceedings of the 29th International …, 2024 - dl.acm.org
Manipulative design in user interfaces (conceptualized as dark patterns) has emerged as a
significant impediment to the ethical design of technology and a threat to user agency and …

Intelligent attributes of voice assistants and user's love for AI: A SEM-based study

D Pal, MD Babakerkhell, B Papasratorn… - IEEE Access, 2023 - ieeexplore.ieee.org
Adoption of Voice Assistants (VA) has been a hot topic of research currently. However, the
existing studies are based on traditional models like the Technology Acceptance Model that …

[HTML][HTML] On-device query intent prediction with lightweight LLMs to support ubiquitous conversations

M Dubiel, Y Barghouti, K Kudryavtseva, LA Leiva - Scientific Reports, 2024 - nature.com
Abstract Conversational Agents (CAs) have made their way to providing interactive
assistance to users. However, the current dialogue modelling techniques for CAs are …

Smells like team spirit: Investigating the player experience with multiple interlocutors in a VR game

N Zargham, M Bonfert, G Volkmar, R Porzel… - Extended Abstracts of …, 2020 - dl.acm.org
Verbal communication is a central component in collaborative multiplayer gaming and
creates a feeling of companionship among the players. In single-player games, this aspect is …