Online reviews remain important during the COVID-19 pandemic as they help customers
make safe dining decisions. To help restaurants better understand customers' needs and …

Why travelers use Airbnb again? An integrative approach to understanding travelers’
repurchase intention | Emerald Insight Books and journals Case studies Expert Briefings Open …

Online consumer reviews (OCRs) are increasingly used by consumers to make informed
decisions about tourism-related products. However, there is an increase in concern about …

The proliferation of the Internet and other technological innovations has transformed the
structure of the tourism industry as well as affected how tourism destinations are perceived …

This study explores the impact of the valence (positive/negative) and emotional intensity
(strong/weak) of online reviews on potential Chinese visitors' travel intentions and trust of a …

Purpose This paper aims to explore how emotional expressions embedded in online hotel
reviews influence consumers' helpfulness perceptions. In particular, this study develops and …

Due to the experiential nature of travel-related products, online reviews have become an
increasingly popular information source in travel planning and have a profound effect on …

Purpose This study aims to investigate the current state of research using deep learning
methods for text classification in the tourism and hospitality field and to propose specific …

The growth of technological revolutions and the subsequent acceptance of smart devices
has increased the influence of sustainable marketing activities in the tourism industry. Due to …

The novel outbreak of coronavirus disease (COVID-19) was an unexpected event for tourism
in the world as well as tourism in the Netherlands. In this situation, the travelers' decision …