What theories can be used to study hospitality and tourism consumers in the post-pandemic era?
Purpose This paper aims to highlight unconventional or underused theories that can be
considered for the study of hospitality and tourism consumers. The authors discuss how …
considered for the study of hospitality and tourism consumers. The authors discuss how …
Understanding the influence of physical servicescape on consumers' intentions to revisit dessert stores using the SOR model
KY Koay, J Tey - Journal of International Food & Agribusiness …, 2024 - Taylor & Francis
The rise in dessert consumption in Asia, especially in Malaysia, has captivated scholars
seeking to understand the factors influencing consumers' intentions to visit dessert stores …
seeking to understand the factors influencing consumers' intentions to visit dessert stores …
[HTML][HTML] Changes in guests' hotel evaluations due to covid-19: The case of the world heritage city of Cuenca
JL Alfaro-Navarro, ME Andrés-Martínez - Tourism and hospitality …, 2024 - hrcak.srce.hr
Purpose-The COVID-19 pandemic has had an unprecedented impact on the tourism sector
changing the guest satisfaction during hotel stays. In this paper, we analyse how this …
changing the guest satisfaction during hotel stays. In this paper, we analyse how this …
AI-driven linen inspection: enhancing efficiency and guest satisfaction in hotel industry
Customer satisfaction is a key concern in the service industry, especially in the hospitality
sector, where providing high-quality service is essential. The condition of hotel linens …
sector, where providing high-quality service is essential. The condition of hotel linens …
Hotel Selection Attributes and Booking Intention: Challenges of Hotel Industry in the Post COVID-19 Pandemic Era
IGAG Witarsana, IBP Puja… - Global Business & …, 2024 - search.proquest.com
Purpose: This study aims to investigate the influence of hotel selection attributes, CHSE
(clean, health, safety, and environment) practice, and brand credibility on hotel booking …
(clean, health, safety, and environment) practice, and brand credibility on hotel booking …
Covid 19: Resilience-Building Strategies for Elevating Customer Satisfaction in the Luxury Hotel Industry
DS Sarwari, TA Minar - Available at SSRN 4755223, 2024 - papers.ssrn.com
The purpose of this study is to investigate the post-COVID-19 expectations of luxury hotel
customers and identify the strategies that focused on customer satisfaction and evaluate the …
customers and identify the strategies that focused on customer satisfaction and evaluate the …
MZ 세대의호텔이용동기에관한구조모델링연구
최미리， 장재훈， 정성광 - JOURNAL OF PLATFORM TECHNOLOGY, 2024 - dbpia.co.kr
본 연구는 MZ 세대가 지각하는 호텔 이용 동기에 대해 시설, 청결, 편의시설, 직원, 가격으로
구분한 후 이러한 MZ 세대의 호텔이용 동기가 이용자 태도 및 재이용 의도에 미치는 영향에 …
구분한 후 이러한 MZ 세대의 호텔이용 동기가 이용자 태도 및 재이용 의도에 미치는 영향에 …