In response to workloads and service demands, frontline workers often prioritize among their
clients when delivering public services. This article examines the implications of such …

A voluminous literature examines whether empathy—the capacity to share other people's
perspectives and feelings—mitigates prejudice and improves intergroup relations. We know …

Public consultation and engagement on housing development and neighbourhood change
can be so controversial and at times alarmist such that NIMBY (“Not in my back yard”) and …

Regressive taxation plays an increasingly important role in financing public programs, but
prior studies have not fully explored the conditions under which citizens would support such …

Politicians frequently face toxic behaviors. We argue that these behaviors impose a double
burden on women, who may not only face higher exposure to toxicity, but experience attacks …

How do host communities evaluate the fairness of how economic assistance is distributed
between themselves and refugees in low-and middle-income countries? I argue that in …

Homelessness is one of the most difficult social issues, and people who have experienced
homelessness are often exposed to stigmatisation and negative public perception. Public …

How does policy-relevant information change citizens' policy attitudes? Though giving
numerical information about social conditions has been found, at times, to change policy …

Politicians and social activists frequently employ media designed to “change hearts and
minds” by humanizing out-groups. These messages, it is assumed, lead to empathic …

Despite numerous documented benefits derived from pets among those who are socially
marginalized, public attitudes often reflect a perception that people living in poverty should …