Conversational agents are systems with human‐like features that can be deployed in
service settings and are fast emerging as the future of online commerce. Considering the …

A new industrial revolution is undergoing, based on a number of technological paradigms.
The will to foster and guide this phenomenon has been summarized in the expression …

Real-time multisensory social interactions (RMSIs) between people are at the center of the
metaverse, a new computer-mediated environment consisting of virtual “worlds” in which …

AI models are increasingly applied in high-stakes domains like health and conservation.
Data quality carries an elevated significance in high-stakes AI due to its heightened …

Abstract Information systems (IS) use, the dominant theoretical paradigm for explaining how
users apply IS artifacts toward goal attainment, gives primacy to human agency in the user …

Virtual reality (VR) and augmented reality (AR) technologies are having a profound impact
on a variety of marketing practices and are attracting increasing attention from marketing …

Abstract The arrival of Virtual-Reality, Augmented-Reality, and Mixed-Reality technologies is
shaping a new environment where physical and virtual objects are integrated at different …

The sociotechnical perspective is often seen as one of the foundational viewpoints—or an"
axis of cohesion"—for the Information Systems (IS) discipline, contributing to both its …

Background The number of eHealth applications has exponentially increased in recent
years, with over 325,000 health apps now available on all major app stores. This is in …

While blockchain technology is commonly considered potentially disruptive in various
regards, there is a lack of understanding where and how blockchain technology is effectively …