Customer Service Ethics in the Metaverse: A Value-Sensitive Design Science Approach

M Sonntag, J Schuir, J Mehmann… - International Journal of …, 2023 - Taylor & Francis
The aim of this paper is to develop recommendations for the value-sensitive design of social
virtual reality (VR) applications with respect to the interaction between customers and …

[PDF][PDF] Building Bridges II: Papers from the FanLIS 2024 Symposium

L Price, L Robinson - Proceedings from the Document …, 2024 - openaccess.city.ac.uk
As innovators in both creative expression and its documentation, fans have consistently
turned to the latest technological advances in their creative and information practices. The …