[PDF][PDF] Service quality in the healthcare industry: a literature review and research agenda

S Agarwal, R Singh, CK Upadhyay - Internat J Mark Busin …, 2022 - researchgate.net
The purpose of this paper is to systematically review the literature published on the various
aspects of service quality in the healthcare industry. The study is based on secondary …

A study on bancassurance products and is implementation in India in a vide perspective

DR Pallavi, A Rai - AIP Conference Proceedings, 2022 - pubs.aip.org
Bancassurance is preferred by consumers because of the relationship and trust that they
developed with the bank, especially the local branch. Another important aspect that can …

Measuring customer experience towards bancassurance in an emerging market economy: empirical evidence from India

S Amrutha, V Santhi - International Journal of Process …, 2024 - inderscienceonline.com
Bancassurance has emerged as a potential source for the promotion of insurance products.
Bancassurance is a'win-win'strategy for all the stakeholders of banks and insurance …

Evolution of the bancassurance concept: banking and insurance associations

WM Pacholarz - Business and Public Administration Studies, 2021 - bpastudies.org
This article intends to discuss the determinants of the evolution of banking-insurance
relations in the global dimension. The simultaneous complementarity and substitutability of …

Measures to improve life insurance profitability in India

RK Satuluri, R Radhika - Indian Journal of Finance and Banking, 2021 - cribfb.com
With~ 32 crore policies in-force and over~ 11000 branches across locations, Life Insurance
Industry in India is the 10th largest across the globe in terms of premium contribution. India's …

Estimating the Mediating Role of Word of Mouth between Bancassurance Customer Behavior and Purchase Intention

MN Iqbal, J Omercic, MF Bukhari - Siazga Research Journal, 2024 - journals-uoli.com
Existing literature rarely discuss about the factors influencing Bancassurance customer
purchase intention via word of mouth. This research will explore the factors influence the …

[PDF][PDF] Digital Service Responses of Life Insurers in India in the wake of COVID-19 Pandemic

R Singh, M Choudhury, C Upadhyay, R Gupta… - researchgate.net
This study attempts to examine the digital service adaptability of Indian life insurers based
on various parameters. Data were collected with 10 insurance managers from different …

[PDF][PDF] Factors Influencing the Financial Decisions of Retail Investors: A Scoping Review

S SARKAR, S AGARWAL - researchgate.net
Retail investors and researchers are always considering parental influence, bias, parental
influence, risk involved and pricing separately in the previous financial investment studies to …

Review of the Literature, Prospects, and the Impact of Bancassurance on the Stability of the Banking Industry

AH Nasution, L Lukmandono - Jurnal Operations Excellence: Journal of Applied … - neliti.com
Existing literature, as well as empirical studies on Bancassurance, emphasize that there has
been a shifting business in the bank from selling bank products to IKNB (Non-Bank Financial …

The Influence of Electronic Banking Service Quality and the Satisfaction of Customers of Medium Banks in China

C Sun, L Jonjoubsong - 2022 - has.hcu.ac.th
This research focused the study of quality of medium banks'e-banking services and what
contributes to its customer satisfaction factors. The research started with a review of …