This study was part of research into understanding the nature of how low literacy users
search for and retrieve information, and to therefore develop systems and user interface …

Motivation--The paper focuses on how information seeking behaviour model is used as a
theoretical lens to analyse high and low literate users online behaviour which in turn will …

A context-aware approach to intelligent decision support based on user digital traces is
proposed. The concept of human digital life with regard to intelligent decision support is …

Аннотация Разрабатывается контекстно-управляемый подход к интеллектуальной
поддержке принятия решений на основе цифровых следов пользователей …

The purpose of this paper is to report the possible reasons for premature abandonment by
low-literate users during online searches. Previous evidence suggests that low-literate web …

One of the challenges in designing online information systems for Government and Social
Service systems is to understand their target ordinance and the level of literacy. The users' …

This paper aims to understand/identify the needs and criteria to provide self-service kiosks in
supporting of e-government environment in the Royal Malaysian Customs Department …

This chapter proposes a fit for purpose framework which brings together accessibility,
usability and the user context. The evaluation applied a three-part methodology to take …