How organizational justice in the hospitality industry influences proactive customer service performance through general self-efficacy
AE Abuelhassan, A AlGassim - International Journal of Contemporary …, 2022 - emerald.com
Purpose Based on social exchange theory (SET) and conservation of resources (COR)
theory, this study aims to examine the unique combined impact of procedural justice (PJ) …
theory, this study aims to examine the unique combined impact of procedural justice (PJ) …
How and when authentic leadership promotes prosocial service behaviors: A moderated mediation model
HY Teng, O Yi - International Journal of Hospitality Management, 2022 - Elsevier
Few hospitality scholars have explored the influence of authentic leadership on prosocial
service behaviors (PSBs). The purpose of this research was to investigate the relationships …
service behaviors (PSBs). The purpose of this research was to investigate the relationships …
Personal energy at work: A systematic review
There has been a significant increase in studies on personal energy at work. Yet, research
efforts are fragmented, given that scholars employ a diversity of related concepts. To bring …
efforts are fragmented, given that scholars employ a diversity of related concepts. To bring …
The effect of illegitimate tasks on hospitality employees' service performance: a conservation of resources perspective
Purpose This study aims to investigate the influence of illegitimate tasks on frontline
hospitality employees' in-role and extra-role performance via the mediating role of thriving at …
hospitality employees' in-role and extra-role performance via the mediating role of thriving at …
Does justice matter in voice? Inclusive leadership and employee voice: the moderating role of organizational justice perception
L Qi, Y Xu, B Liu - Frontiers in Psychology, 2023 - frontiersin.org
Introduction As a distinctive form of relational leadership, the impact of inclusive leadership
on employee work behavior has been widely considered by scholars. The purpose of this …
on employee work behavior has been widely considered by scholars. The purpose of this …
A one-year prospective study of organizational justice and work attitudes: an extended job demands-resources model
HCY HO - Journal of Managerial Psychology, 2024 - emerald.com
Purpose Organizational justice plays a crucial role in shaping employee work attitudes. This
study examines how and when procedural, distributive, interpersonal, and informational …
study examines how and when procedural, distributive, interpersonal, and informational …
Interest incongruence and employee thriving at work: The roles of job crafting and servant leadership
L Chen, Q Weng, L Xi - Current Psychology, 2024 - Springer
Based on the conservation of resource theory, this study investigated whether and how misfit
at work (ie, interest incongruence) results in positive outcomes (ie, thriving at work). We …
at work (ie, interest incongruence) results in positive outcomes (ie, thriving at work). We …
[PDF][PDF] Interactional justice and destructive deviant workplace behavior: The mediating role of perceived supervisor support in developmental project
AA Mehdi, S Ali - International Journal of Management, 2023 - academia.edu
Interactional justice and supervisors' support are crucial in steering employees' behaviour in
either a constructive or destructive direction in developmental projects. This study examines …
either a constructive or destructive direction in developmental projects. This study examines …
Examining the role of thriving and ambidexterity on workplace friendship and innovative work behavior
I Helmy - The Journal of Behavioral Science, 2022 - so06.tci-thaijo.org
In today's uncertain business conditions, companies are required to nurture a benevolent
work environment as well as superior employees to maintain their business innovation. The …
work environment as well as superior employees to maintain their business innovation. The …
Does psychological empowerment transmit the effects of organizational justice on employees' knowledge sharing? A study on the Indian hospitality industry
S Srivastava, A Singh, S Bali - Benchmarking: An International Journal, 2024 - emerald.com
Purpose This paper aims to investigate the associations between organizational justice
dimensions and employees' knowledge sharing (KS) while studying the mediating role of …
dimensions and employees' knowledge sharing (KS) while studying the mediating role of …