Introduction to process planning of service by using quality function development case study: Electronic banking services
DM Zanjirani - Journal of Internet Banking and Commerce, 2016 - search.proquest.com
Purpose: Today, organizations are faced with unique challenges in the customers' service
sector. The current study intends to design the process of providing electronic services with …
sector. The current study intends to design the process of providing electronic services with …
Performance assessment of payment gateways in banking services in Tehran, Iran
This paper aims to analyze the performance of payment gateways in e-banking, proposing
the best strategy to enhance customer satisfaction and increase the market share. Payment …
the best strategy to enhance customer satisfaction and increase the market share. Payment …
[引用][C] Reviews of online banking adoption by customers as a new economic system in Iranian banking system
A Nakhaee, MA Saffar… - International …, 2016 - International Journal of Computer …