[HTML][HTML] The evolving research of customer adoption of digital payment: Learning from content and statistical analysis of the literature
The global spread and use of the internet and mobile phones has contributed to the
development of digital payments. Despite its growth potential, until now there is a lack of …
development of digital payments. Despite its growth potential, until now there is a lack of …
How platform-user power relations shape algorithmic accountability: A case study of instant loan platforms and financially stressed users in India
Accountability, a requisite for responsible AI, can be facilitated through transparency
mechanisms such as audits and explainability. However, prior work suggests that the …
mechanisms such as audits and explainability. However, prior work suggests that the …
Cash, Digital Payments and Accessibility: A Case Study from Metropolitan India
V Kameswaran, S Hulikal Muralidhar - … of the ACM on human-computer …, 2019 - dl.acm.org
Despite the growing interest in digitization and money in HCI and CSCW, the use of cash
and digital payments by people with disabilities has received scant attention. We present …
and digital payments by people with disabilities has received scant attention. We present …
Food aid technology: the experience of a Syrian refugee community in coping with food insecurity
R Talhouk, L Coles-Kemp, RB Jensen… - Proceedings of the …, 2020 - dl.acm.org
Over half of Syrian refugee households in Lebanon are food insecure with some reliant on
an electronic voucher (e-voucher) system for food aid. The interplay between the digitisation …
an electronic voucher (e-voucher) system for food aid. The interplay between the digitisation …
Rethinking financial inclusion: From access to autonomy
Financial inclusion has been defined and understood primarily in terms of access, thereby
constituting 'inclusion'/'exclusion'as a binary. This paper argues such a view to be myopic …
constituting 'inclusion'/'exclusion'as a binary. This paper argues such a view to be myopic …
Knowledge, access, and decision-making: Women's financial inclusion in Pakistan
In resource-constrained economies, lack of financial participation prohibits women's
economic empowerment and opportunities to improve circumstances. With the advent of …
economic empowerment and opportunities to improve circumstances. With the advent of …
Financial technologies in the cycle of poor mental health and financial hardship: Towards financial citizenship
BB Barros Pena, B Kursar, RE Clarke, K Alpin… - Proceedings of the …, 2021 - dl.acm.org
It is well documented that people living with mental health conditions are more likely to
experience financial difficulties. When explaining this association, emphasis has often been …
experience financial difficulties. When explaining this association, emphasis has often been …
Advocacy as Access Work: How People with Visual Impairments Gain Access to Digital Banking in India
V Kameswaran, M Marathe - Proceedings of the ACM on Human …, 2023 - dl.acm.org
Research in accessibility and assistive technology often assumes that technology is within
easy reach, that is, people with disabilities are able to obtain technologies so long as they …
easy reach, that is, people with disabilities are able to obtain technologies so long as they …
Engaging identity, assets, and constraints in designing for resilience
We contribute to the growing conversation on assets-based approaches to design in
Computer-Supported Cooperative Work (CSCW) and Human-Computer Interaction (HCI) …
Computer-Supported Cooperative Work (CSCW) and Human-Computer Interaction (HCI) …
Software architecture social debt: Managing the incommunicability factor
DA Tamburri - IEEE Transactions on Computational Social …, 2019 - ieeexplore.ieee.org
Architectural technical debt is the additional project cost connected to technical issues
nested in software architectures. Similarly, many practitioners have already experienced that …
nested in software architectures. Similarly, many practitioners have already experienced that …