Public service ecosystems are used to understand how multiple actors co‐produce public
services and create public value. Especially interactions between public service providers …

Background Co-production is promoted as an effective way of improving the quality of health
and social care but the diversity of measures used in individual studies makes their …

The paper conceptualizes a multi-attribute decision support model for the assessment of
organizational maturity for co-creation, specifically for public organizations. This is achieved …

This paper presents the results of the content analysis of 139 Web of Science papers
focused on collaborative innovation with external stakeholders of public administration …

This article deploys the concept of “collaborative innovation” to discuss key stakeholders'
and service users' experiences of innovative labor market inclusion services. We draw on …

The involvement (or engagement) of employers is critical to the success and effectiveness of
active labour market programmes (ALMPs), yet little is known about how street‐level …

Purpose This paper asks whether the separation of mental health from its wider social
context during the UK benefits assessment processes is a contributing factor to widely …

Market instruments are increasingly used to drive innovation and efficiency in public
services. Meanwhile, many governments recognize the need for services to be more …

Purpose This paper aims to develop a model that supports public organisations in making
informed strategic decisions as to which public services are most suitable to be improved …

Abstract The United Kingdom, as an exemplar liberal welfare state, has been characterized
as in the vanguard of “work‐first” activation–deploying high levels of compulsion and …