uxSense: Supporting user experience analysis with visualization and computer vision

A Batch, Y Ji, M Fan, J Zhao… - IEEE Transactions on …, 2023 - ieeexplore.ieee.org
Analyzing user behavior from usability evaluation can be a challenging and time-consuming
task, especially as the number of participants and the scale and complexity of the evaluation …

Challenges and recommendations for eHealth usability evaluation with elderly users: systematic review and case study

I Sinabell, E Ammenwerth - Universal Access in the Information Society, 2024 - Springer
Previous research has shown that there are a variety of eHealth usability evaluation
methods suitable for agile, easily applicable, and useful eHealth usability evaluations …

CoUX: collaborative visual analysis of think-aloud usability test videos for digital interfaces

EJ Soure, E Kuang, M Fan… - IEEE Transactions on …, 2021 - ieeexplore.ieee.org
Reviewing a think-aloud video is both time-consuming and demanding as it requires UX
(user experience) professionals to attend to many behavioral signals of the user in the video …

Exploring Think-aloud Method with Deaf and Hard of Hearing College Students

S Chen, D Kirst, Q Wang, Y Huang - Proceedings of the 2023 ACM …, 2023 - dl.acm.org
The think-aloud protocol is an effective method frequently used by designers and
researchers to understand how users interact with computing systems. However, there is …

“I Used To Carry A Wallet, Now I Just Need To Carry My Phone”: Understanding Current Banking Practices and Challenges Among Older Adults in China

X Jin, M Fan - Proceedings of the 24th International ACM …, 2022 - dl.acm.org
Managing finances is crucial for older adults who are retired and may rely on savings to
ensure their lives' quality. As digital banking platforms (eg, mobile apps, electronic payment) …

Understanding how older adults comprehend COVID-19 interactive visualizations via think-aloud protocol

M Fan, Y Wang, Y Xie, FM Li, C Chen - International Journal of …, 2023 - Taylor & Francis
Older adults have been hit disproportionally hard by the COVID-19 pandemic. One critical
way for older adults to minimize the negative impact of COVID-19 and future pandemics is to …

“Merging Results Is No Easy Task”: An International Survey Study of Collaborative Data Analysis Practices Among UX Practitioners

E Kuang, X Jin, M Fan - Proceedings of the 2022 CHI Conference on …, 2022 - dl.acm.org
Analysis is a key part of usability testing where UX practitioners seek to identify usability
problems and generate redesign suggestions. Although previous research reported how …

” Too old to bank digitally?”: A Survey of Banking Practices and Challenges Among Older Adults in China

X Jin, E Kuang, M Fan - Proceedings of the 2021 ACM Designing …, 2021 - dl.acm.org
The banking industry has been integrating digital technologies globally. However, accepting
new technologies is challenging in particular for older adults. We focus on older adults' …

Older adults' concurrent and retrospective think-aloud verbalizations for identifying user experience problems of VR games

M Fan, V Tibdewal, Q Zhao, L Cao… - Interacting with …, 2022 - academic.oup.com
While virtual reality (VR) games are beneficial for older adults to improve their physical
functions and cognitive abilities, VR research often does not include older adults. Our review …

[图书][B] Agile eHealth Usability Evaluation

I Sinabell - 2024 - Springer
The aim of patient empowerment, patient participation and patient co-creation is to
significantly and positively impact the development of effective IT systems and platforms in …