Abstract Digital technologies (eg Industry 4.0, Internet of Things, cloud computing, big data,
blockchain, etc.), are profoundly affecting companies' activities and processes, thus leading …

Purpose–The servitization of manufacturing is a diverse and complex field of research
interest. The purpose of this paper is to provide an integrative and organising lens for …

The present study investigates the effect of the interaction between digitalization and
servitization on the financial performance of manufacturing companies. We challenge the …

This study extends the discussion of digital servitization business models by adopting the
perspective of the theory of the firm. We use four theories of the firm (industrial organization …

Manufacturing firms have vigorously pursued opportunities for profitability and growth
through servitization and digitalization processes. However, the current body of research …

Abstract Service growth in product firms is one of the most active service research domains
and is open to a variety of conceptualizations. This article provides a critical inquiry into the …

Digitization is receiving a lot of interest in recent servitization research, but the use of
platform-based Industry 4.0 technologies to boost product-service innovation (PSI) is less …

Purpose Previous research reports mixed results regarding the performance impact of
servitization in manufacturing firms. To resolve this, the purpose of this paper is to develop a …

Servitization involves manufacturers developing service offerings to grow revenue and profit.
Advanced services, in particular, can facilitate a more service-focused organization and …

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