Despite the growing interest in digitization and money in HCI and CSCW, the use of cash
and digital payments by people with disabilities has received scant attention. We present …

Crypto wallets are a key touch-point for cryptocurrency use. People use crypto wallets to
make transactions, manage crypto assets, and interact with decentralized apps (dApps) …

Research in accessibility and assistive technology often assumes that technology is within
easy reach, that is, people with disabilities are able to obtain technologies so long as they …

Though consumers with vulnerabilities, such as visually impaired or blind and partially
sighted people (BPSP), face several marketplace problems and challenges, existing …

Digital access to banking and financial systems is no longer merely a way to augment
physical transactions or experiences. It is now the primary way that consumers interact with …

Innovations in financial services have given rise to Financial Technology (FinTech) as a
disruptive technology which is now shaping the future of the financial sector through …

Nowadays, mobile applications represent the principal means to enable human interaction.
Being so pervasive, these applications should be made usable for all users: accessibility …

We investigate whether an increase in banks' online banking accessibility would
compensate for the reduction in their physical banking accessibility. We find that while some …

The retail payments market is developing, and the implementation of digital payments has
been one of the trends in consumer finance worldwide. This is the first study to jointly …

Introduction. This study compares 30 blind and visually impaired users' assessment of
accessibility and usability of the two mobile platforms (mobile app and mobile web) of a …