Technology and digitalization are increasingly core subjects for researchers across
disciplines, from economics and management to engineering and the humanities. Digital …

The service encounter–one of the foundational concepts in service research–is
fundamentally changing due to rapid evolutions in technology. In this paper, we offer an …

Purpose Building on the multi-divisional business model (M-model), the purpose of this
paper is to develop a better understanding of triadic business models–T-models–and how …

An unstoppable business revolution is under way, and it is Agile. Sparking dramatic
improvements in quality, innovation, and speed-to-market, the Agile movement has helped …

Traditional retailers' business models are facing disruption by new entrants who can deliver
greater value to customers more efficiently. In recent years, authors have argued that the …

Explaining how and why entrepreneurial orientation (EO) enhances firm outcomes is critical
as it explicates specific causal mechanisms and boundary conditions. However, despite …

Technologies toward shopping have been improved recently. technologies varied from tools
that assist shoppers, payment options, or even online shopping that provides a shopping …

Non-renewable resources form one of the boundaries of our current linear-growth model.
Moving from product-oriented to product-service systems (PSS)-based business models …

Drawing on the integration of organizational learning, contingency theory, and theory of jobs
to be done, this study develops a moderated mediation model of how a firm's absorptive …

The contemporary urban environment faces such challenges as overloaded traffic, heavy
pollution, and social problems, etc. The concept of the “smart city” allows solving some of …