Purpose Virtual teams had become a fundamental way to conduct business for
organizations to remain competitive and sustain in a global environment. Organizations …

Web 2.0 has considerably increased the possibilities of user involvement in the production
process and, thereby, has given rise to new forms of co-creation (open innovation with …

The popularity of online social networking has heightened academic interest in social
capital. However, few studies have investigated the role of social capital in online learning …

Purpose Technology and globalization of services have facilitated the digitalization of many
processes at work. However, their impact on social capital is unknown. The purpose of this …

Purpose–The purpose of this paper is to explore the drivers of customer participation for
value co-creation among bottom of the pyramid (BOP) customers. In addition, the difference …

Purpose This study aims to evaluate the impact the introduction of Microsoft Teams has had
on team performance in response to the COVID-19 pandemic within a National Health …

Managing global software development teams is not an easy task because of the additional
problems and complexities that have to be taken into account. This paper defines …

Literature is producing a considerable amount of papers which focus on the risks,
challenges and solutions of global software development (GSD). However, the influence of …

The aim of the paper is to discuss the rising potential of social software to increase the
knowledge management capabilities of virtual product development teams. It presents six …

This exploratory study investigates how organisations can support knowledge transferring
by exploiting social and community intelligence. In particular, this work analysis the potential …