The perceptions of patient safety culture: a difference between physicians and nurses in Taiwan

CH Huang, HH Wu, YC Lee - Applied Nursing Research, 2018 - Elsevier
Aims In order to pursue a better patient safety culture and provide a superior medical service
for patients, this study aims to respectively investigate the perceptions of patient safety from …

Applying importance-performance analysis to patient safety culture

YC Lee, HH Wu, WL Hsieh, SJ Weng… - International journal of …, 2015 - emerald.com
Purpose–The Sexton et al.'s (2006) safety attitudes questionnaire (SAQ) has been widely
used to assess staff's attitudes towards patient safety in healthcare organizations. However …

[HTML][HTML] Telehealth services evaluation: a combination of SERVQUAL model and importance-performance analysis

SY Yin, KK Huang, JI Shieh, YH Liu, HH Wu - Quality & Quantity, 2016 - Springer
Telehealth services provide a means of monitoring a patient's vital signs through the use of
equipment or mobile devices and have the potential to extend clinical outreach to more …

A new approach to identify high burnout medical staffs by kernel k-means cluster analysis in a regional teaching hospital in Taiwan

YC Lee, SC Huang, CH Huang… - Inquiry: The Journal of …, 2016 - journals.sagepub.com
This study uses kernel k-means cluster analysis to identify medical staffs with high burnout.
The data collected in October to November 2014 are from the emotional exhaustion …

Underlying influence of perception of management leadership on patient safety climate in healthcare organizations–A mediation analysis approach

SJ Weng, SH Kim, CL Wu - … Journal for Quality in Health Care, 2017 - academic.oup.com
Objective We aim to draw insights on how medical staff's perception of management
leadership affects safety climate with key safety related dimensions—teamwork climate, job …

A longitudinal study of identifying critical factors of patient safety culture in Taiwan

YC Lee, SJ Weng, CH Huang… - … of Testing and …, 2017 - asmedigitalcollection.asme.org
We used importance-agreement analysis to identify critical factors of the hospital survey on
patient safety culture from the perceptions of physicians and nurses of a regional teaching …

Analyzing patient safety culture from viewpoints of physicians and nurses—a case of a regional teaching hospital in Taiwan

YC Lee, JI Shieh, CH Huang, CY Wang… - The Journal for …, 2017 - journals.lww.com
The Chinese version of safety attitudes questionnaire is used to evaluate patient safety
culture from the viewpoints of physicians and nurses of a regional teaching hospital in …

Causal relationship analysis of the patient safety culture based on safety attitudes questionnaire in Taiwan

YC Lee, PS Zeng, CH Huang… - Journal of healthcare …, 2018 - Wiley Online Library
This study uses the decision‐making trial and evaluation laboratory method to identify
critical dimensions of the safety attitudes questionnaire in Taiwan in order to improve the …

Exploring service quality combining Kano model and importance-performance analysis-customer satisfaction of luxury housing service management

TH Wu, SJ Weng, RB Pan, SH Kim… - … Journal of Services …, 2020 - inderscienceonline.com
The housing service management business in Taiwan is extremely competitive especially
for luxury apartments. While many studies have discussed service quality in a variety of …

Service quality evaluation of a geriatric long-term care: a combination of SERVQUAL model and importance-performance analysis

JI Shieh, KK Huang, HH Wu - Journal of Statistics and Management …, 2019 - Taylor & Francis
To provide better and consistent services, it is critically important for a geriatric long-term
care center to identify critical service items and then improve the weaknesses. This study …