[HTML][HTML] Charting the evolution and future of conversational agents: A research agenda along five waves and new frontiers
Conversational agents (CAs) have come a long way from their first appearance in the 1960s
to today's generative models. Continuous technological advancements such as statistical …
to today's generative models. Continuous technological advancements such as statistical …
The last decade of HCI research on children and voice-based conversational agents
Voice-based Conversational Agents (CAs) are increasingly being used by children. Through
a review of 38 research papers, this work maps trends, themes, and methods of empirical …
a review of 38 research papers, this work maps trends, themes, and methods of empirical …
Exploring older adults' perception and use of smart speaker-based voice assistants: A longitudinal study
S Kim, A Choudhury - Computers in Human Behavior, 2021 - Elsevier
Thanks to their conversational capabilities, smart speaker-based voice assistants are
gaining attention for their potential to support the aging population, though the empirical …
gaining attention for their potential to support the aging population, though the empirical …
Use of intelligent voice assistants by older adults with low technology use
Voice assistants embodied in smart speakers (eg, Amazon Echo, Google Home) enable
voice-based interaction that does not necessarily rely on expertise with mobile or desktop …
voice-based interaction that does not necessarily rely on expertise with mobile or desktop …
[HTML][HTML] Design and evaluation challenges of conversational agents in health care and well-being: selective review study
Background Health care and well-being are 2 main interconnected application areas of
conversational agents (CAs). There is a significant increase in research, development, and …
conversational agents (CAs). There is a significant increase in research, development, and …
Owning mistakes sincerely: Strategies for mitigating AI errors
Interactive AI systems such as voice assistants are bound to make errors because of
imperfect sensing and reasoning. Prior human-AI interaction research has illustrated the …
imperfect sensing and reasoning. Prior human-AI interaction research has illustrated the …
Metaphors in voice user interfaces: a slippery fish
We explore a range of different metaphors used for Voice User Interfaces (VUIs) by
designers, end-users, manufacturers, and researchers using a novel framework derived …
designers, end-users, manufacturers, and researchers using a novel framework derived …
[HTML][HTML] Exploring how older adults use a smart speaker–based voice assistant in their first interactions: Qualitative study
S Kim - JMIR mHealth and uHealth, 2021 - mhealth.jmir.org
Background: Smart speaker–based voice assistants promise support for the aging
population, with the advantages of hands-free and eyes-free interaction modalities to handle …
population, with the advantages of hands-free and eyes-free interaction modalities to handle …
Designing robot sound-in-interaction: The case of autonomous public transport shuttle buses
HRM Pelikan, MF Jung - Proceedings of the 2023 ACM/IEEE …, 2023 - dl.acm.org
Horns and sirens are important tools for communicating on the road, which are still
understudied in autonomous vehicles. While HRI has explored different ways in which …
understudied in autonomous vehicles. While HRI has explored different ways in which …
OK Google, let's learn: Using voice user interfaces for informal self-regulated learning of health topics among younger and older adults
In this paper, we present Health Buddy, a voice agent integrated into commercially available
Voice User Interfaces (VUIs) to support informal self-regulated learning (SRL) of health …
Voice User Interfaces (VUIs) to support informal self-regulated learning (SRL) of health …