This paper studies how retailers can effectively deliver online and offline information to
omnichannel consumers who strategically choose whether to gather information online or …

Strategic consumer behavior has been extensively studied in the Management Science and
Operations Management community. We survey recent developments in the literature and …

Fast fashion is a business model that offers (the perception of) fashionable clothes at
affordable prices. From an operations standpoint, fast fashion requires a highly responsive …

When a product of uncertain quality is first introduced, consumers may choose to
strategically delay their purchasing decisions in anticipation of the product reviews of their …

Many innovating firms use trade-in programs to encourage consumers' repeat purchasing.
They can choose between dynamic pricing and preannounced pricing strategies to mitigate …

Trade-in remanufacturing is a commonly adopted business practice under which firms
collect used products for remanufacturing by allowing repeat customers to trade in used …

By providing useful product information from the perspective of other buyers, online
product/service reviews can help customers better evaluate the true quality of products and …

Problem definition: A fast fashion system allows firms to react quickly to changing consumer
demand by replenishing inventory (via quick response) and introducing more fashion styles …

Nowadays some giant firms have attempted to sell products through different channels over
different periods to mitigate channel conflict. This paper considers a dual-channel firm who …

This paper studies the interaction of online selling format selection with store brand
introduction following national brand in the presence of strategic consumers. We find that …