Having a memorable dining experience (MDE) is an important factor in future dining
decisions. However, few MDE evaluation scales are available and the research on how …

This study aims to examine the relationships between the restaurant attachment dimensions,
the experiential relationship quality dimensions and experiential relationship intentions. A …

В работе рассматривается развитие туристского потенциала российских территорий
как комплекса туристских ресурсов, обеспечивающих формирование и удовлетворение …

This study was designed to identify how SERVQUAL forms brand relationship quality and
brand loyalty with the moderating role of the type of service employees, such as robots and …

This paper investigates the moderating effect of brand image on relationship quality in the
chain restaurant industry. The sample of this study was attained from a single local chain …

Taiwan is an island where the city and nature combine to become the most beautiful open-
air museum in the world, known as Formosa. With climate change and industrial …

In today's hospitality market scenario so many new budget hotels are emerging. In this
competitive market and tough times, hotels are finding difficulty in retaining customers and …

Advances in virtual reality technology have had an increasing impact on tourism, changing
the way tourists experience a destination or attraction, allowing them to have a more …

The purpose of this study was to determine the role of customer relationship quality in
mediating the relationship between customer value co-creation behavior and customer …

This paper used netnography and thematic analysis of the comments made in online news
articles to understand better the public response to the closure of the only KFC restaurant in …