This paper offers a summary of the latest studies on healthcare scheduling problems
including patients' admission scheduling problem, nurse scheduling problem, operation …

Crowdsourced delivery systems have created many new industry last-mile delivery solutions
and have received some attention in the academic literature. In this review paper, we …

Organizations providing home care services are inclined to optimize their activities in order
to meet the constantly increasing demand for home care. In this context, home care …

This paper presents a review and classification of the literature regarding workforce
planning problems incorporating skills. In many cases, technical research regarding …

In the digital age, retail store operations face a variety of novel challenges and complexities.
We review 255 papers on retail store operations from 32 operations research, management …

This paper provides a literature review and an analysis of the studies related to workforce
reconfiguration strategies as a part of workforce planning for various production …

Over the last decades, hospitals have faced increasing financial pressure due to rising costs
and changes in reimbursement policies. One of the reasons for this development is the …

Factors such as repetitiveness of work, required application of forces, handling of heavy
loads, and awkward, static postures expose assembly line workers to risks of …

This paper presents a review of the literature on multi-appointment scheduling problems in
hospitals. In these problems, patients need to sequentially visit multiple resource types in a …

Many service systems display nonstationary demand: the number of customers fluctuates
over time according to a stochastic—though to some extent predictable—pattern. To …