Anthropomorphism in hospitality and tourism: A systematic review and agenda for future research
Anthropomorphism has been identified as an effective marketing and communication tool in
the hospitality and tourism industry. However, the application of anthropomorphism is …
the hospitality and tourism industry. However, the application of anthropomorphism is …
[HTML][HTML] Building brand credibility: The role of involvement, identification, reputation and attachment
The aim of this study is to propose a conceptual framework for building destination brand
credibility. This research proposes a novel framework to explore the antecedents of …
credibility. This research proposes a novel framework to explore the antecedents of …
Marketing and social influences, hospital branding, and medical tourists' behavioural intention: Before‐and after‐service consumption perspective
The international growth of medical tourism requires hospital operators to adopt effective
marketing practices to ensure survival and competitiveness. Although there is a burgeoning …
marketing practices to ensure survival and competitiveness. Although there is a burgeoning …
How cute mascots affect relationships with tourism destinations: A moderated mediation model
Q Su, FS Li - Tourism Management, 2023 - Elsevier
The mascot, acting as an ambassador for a destination, plays a significant role in promoting
tourism development. However, limited research has focused on the cute features of a …
tourism development. However, limited research has focused on the cute features of a …
Conversational AI chatbots as counselors for hospitality employees
Considering the advancement of generative artificial intelligence and the mental health
challenges faced by hospitality employees, this study proposes and tests a scenario of …
challenges faced by hospitality employees, this study proposes and tests a scenario of …
City branding as innovation for tourism development: systematic review of literature from 2011 to 2023
MK AlShaalan, CM Durugbo - Management Review Quarterly, 2024 - Springer
Tourism development benefits from harnessing the prospects of innovative city brands and
motivates management scholars to postulate and investigate evolving motives and …
motivates management scholars to postulate and investigate evolving motives and …
The role of customers' perceived values of integrated resort brands in destination
This study aims to examine the linkages between attributes of integrated resort brands and
customers' perceived values behind behavioral loyalty. Especially, this study focuses on …
customers' perceived values behind behavioral loyalty. Especially, this study focuses on …
Residents' engagement in developing destination mascots: a cognitive appraisal theory-based perspective
Destination mascots have attracted some research interest, but more needs to be done. This
study aims to explore destination mascots from a cognitive appraisal theory-based …
study aims to explore destination mascots from a cognitive appraisal theory-based …
Brand element: exploring the effect on city branding
A Chan, D Suryadipura… - International Journal of …, 2022 - openaccessojs.com
Purpose: This study evaluates the contribution of symbolic brand elements such as the
destination name, logo, and tagline to forming a destination brand. Theoretical framework …
destination name, logo, and tagline to forming a destination brand. Theoretical framework …
The impact of government policies on place branding performance: evidence from China
H Zhou, Y Zhang, L Zhou - Total Quality Management & Business …, 2023 - Taylor & Francis
Uneven economic development due to varying strategic resource endowments has led to
increasing competition between cities, regions and countries. This study examines the …
increasing competition between cities, regions and countries. This study examines the …