Enhancing Customer Satisfaction Analysis Using Advanced Machine Learning Techniques in Fintech Industry

MAS Mozumder, TN Nguyen, S Devi… - Journal of …, 2024 - al-kindipublisher.com
Customer satisfaction (CSAT) is vital in service and marketing, indicating how well products
or services meet customer expectations. Traditional CSAT methods like the American …

Optimizing Customer Segmentation in the Banking Sector: A Comparative Analysis of Machine Learning Algorithms

MAS Mozumder, F Mahmud, MS Shak… - Journal of …, 2024 - al-kindipublisher.com
Customer segmentation is a critical strategy in the banking sector, enabling banks to tailor
their products and services to meet the diverse needs of their customer base. This study …

[HTML][HTML] Optimizing E-Commerce Pricing Strategies: A Comparative Analysis of Machine Learning Models for Predicting Customer Satisfaction

MS Chowdhury, MS Shak, S Devi, MR Miah… - The American Journal …, 2024 - inlibrary.uz
Optimizing pricing strategies in e-commerce through machine learning is crucial for
enhancing customer satisfaction and achieving business success. This study evaluates the …

[HTML][HTML] COMPARATIVE ANALYSIS OF MACHINE LEARNING TECHNIQUES FOR ACCURATE LUNG CANCER PREDICTION

MMR Sweet, MP Ahmed, MAS Mozumder… - The American Journal …, 2024 - inlibrary.uz
Lung cancer is a major global health concern, being one of the most common and fatal
cancers. Accurate early detection and prediction of lung cancer are crucial for improving …

Credit risk assessment using statistical and machine learning: Basic methodology and risk modeling applications

MMR Sweet, M Arif, A Uddin, KS Sharif… - International Journal on …, 2024 - comien.org
This study evaluates the effectiveness of statistical and machine learning models in credit
risk assessment, comparing traditional methods like logistic regression with advanced …

[HTML][HTML] OPTIMIZING RETAIL DEMAND FORECASTING: A PERFORMANCE EVALUATION OF MACHINE LEARNING MODELS INCLUDING LSTM AND GRADIENT …

MS Shak, MSA Mozumder, MA Hasan, AC Das… - The American Journal …, 2024 - inlibrary.uz
Effective demand forecasting is vital for inventory management in retail. This study evaluates
five machine learning models—Linear Regression (LR), Decision Tree Regressor (DTR) …

A Comparative Study of Machine Learning Models for Predicting Customer Churn in Retail Banking: Insights from Logistic Regression, Random Forest, GBM, and …

MP Ahmed, M Arif, A Al Mamun… - Journal of …, 2024 - al-kindipublisher.com
Customer churn poses a significant challenge in the retail banking sector, leading to
substantial financial losses and undermining long-term growth. This study explores the …

[HTML][HTML] COMPARATIVE ANALYSIS OF MACHINE LEARNING ALGORITHMS FOR PREDICTING CYBERSECURITY ATTACK SUCCESS: A PERFORMANCE …

MA Sayed, MSU Sarker, A Al Mamun, N Nabi… - The American Journal …, 2024 - inlibrary.uz
This study explores the effectiveness of various machine learning algorithms in predicting
the success of cybersecurity attacks by analyzing historical attack data. We evaluated five …

[HTML][HTML] SENTIMENT ANALYSIS OF CUSTOMER FEEDBACK IN THE BANKING SECTOR: A COMPARATIVE STUDY OF MACHINE LEARNING MODELS

RJ Bhuiyan, S Akter, A Uddin, MS Shak… - The American Journal …, 2024 - inlibrary.uz
This study investigates the application of sentiment analysis to customer feedback in the
banking sector, utilizing natural language processing (NLP) techniques and machine …