With the emergence of Information and Communication Technologies (ICTs), people are
being exposed to an increased volume of crime-related information, which induces fear …

Las redes sociales se han convertido en uno de los canales de comunicación más usados
por todo tipo de organizaciones, incluyendo las de seguridad y defensa. Concretamente …

In this paper, we present an analysis of the emotion-exchange patterns that arise from
Twitter messages sent during emergency events. To this end, we performed a systematic …

Social media use has proliferated and is now omnipresent in the public sector. Numerous
studies have shed light on this phenomenon, but few have attempted to theorize it. In this …

In this paper, we perform sentiment analysis and topic modeling on Twitter and Facebook
posts of nine public sector organizations operating in Northeast US. The study objective is to …

Crime is often considered to be absent in idyllic and idealised rural communities. Rural
communities, too, are often perceived as having static and close-knit community bonds that …

This study systematically examined the Beijing Police Department (BPD) daily use of social
media. We collected six-month daily posts, the corresponding interactions (likes, shares, and …

Law enforcement agencies have started using social media for building community policing,
ie, establishing collaborations between the people in a community and local police …

Police agencies have been posting regularly on Facebook and trying to use this social
media platform for building community policing. However, little is known about how the …

E-government has become an integral component of civil society, supporting the provision of
quality public services and facilitating public administration. As new technological …