The role of social media advertising in hospitality, tourism and travel: a literature review and research agenda

SC Chu, T Deng, H Cheng - International Journal of Contemporary …, 2020 - emerald.com
Purpose This study aims to provide an assessment of the existing literature on the role of
social media advertising in hospitality, tourism and travel (HTT) as well as an agenda for …

A critical review of determinants of information search behavior and utilization of online reviews in decision making process (invited paper for 'luminaries' special issue …

D Gursoy - International Journal of Hospitality Management, 2019 - Elsevier
This conceptual paper provides a brief review of hospitality consumers' information search
behavior and the factors that are likely to influence their information search behavior and …

The Impact of Mukbang Live Streaming Commerce on Consumers' Overconsumption Behavior

D Lee, C Wan - Journal of Interactive Marketing, 2023 - journals.sagepub.com
Food live streaming shopping, which features a host eating and promoting the products to
viewers, has become a new form of food marketing. In three studies, the authors examine …

Electronic word of mouth and hotel performance: A meta-analysis

Y Yang, S Park, X Hu - Tourism management, 2018 - Elsevier
This study synthesizes existing empirical results about the relationship between electronic
word of mouth (eWOM) and hotel performance via meta-analysis. Based on estimates from …

Predicting hotel review helpfulness: The impact of review visibility, and interaction between hotel stars and review ratings

YH Hu, K Chen - International Journal of Information Management, 2016 - Elsevier
The tourism industry has been strongly influenced by electronic word-of-mouth (eWOM) in
recent years. Currently, there are only limited studies available that look into hotel review …

The impact of online reputation on hotel profitability

SC Anagnostopoulou, D Buhalis… - International Journal of …, 2019 - emerald.com
The impact of online reputation on hotel profitability | Emerald Insight Books and journals
Case studies Expert Briefings Open Access Publish with us Advanced search The impact of …

Uncovering the quality factors driving the success of mobile payment apps

J Yi, J Kim, YK Oh - Journal of Retailing and Consumer Services, 2024 - Elsevier
This study comprehensively analyzed the key quality factors of mobile payment applications
that shape consumer perceptions and their influence on market performance. Leveraging …

A review of research on electronic word-of-mouth in hospitality and tourism management

YF Chen, R Law - International Journal of Hospitality & Tourism …, 2016 - Taylor & Francis
Social networks have presently become a global phenomenon. Social media offers
interactive platforms where people can create, share, and exchange information. In …

Evaluation nudge: Effect of evaluation mode of online customer reviews on consumers' preferences

H Tan, X Lv, X Liu, D Gursoy - Tourism Management, 2018 - Elsevier
This study examines an “evaluation nudge” in which consumers' preferences for tourism
products are dependent on whether the online information about alternative products is …

The importance of user-generated photos in restaurant selection

B Oliveira, B Casais - Journal of Hospitality and Tourism Technology, 2018 - emerald.com
Purpose User-generated content and online reviews are highly relevant in purchase
decision in the hospitality sector, including restaurants, but there is a lack of knowledge …