Client knowledge remains a key strategic point in hospitality management. However, the
role that can be played by large amounts of available information in the Customer …

• Aims• Journal of Intelligent Management Decision (JIMD)(ISSN 2958-0072) is a fully
refereed international open access journal focusing on the state-of-the-art research of the …

Dynamic pricing is at the core of hotel revenue management (RM). Big data technologies
have facilitated information processing and enriched dynamic pricing techniques. One of the …

Our study investigates how coopetition strategies can influence hotels' competitive
intelligence (CI) practices to achieve a stronger competitive advantage. In-depth interviews …

This paper investigates the impact of the COVID-19 pandemic and its associated policy
effects on global tourism performance. Using daily data from 117 countries between January …

Using Airbnb and hotel data from the Nordic and American markets, the purpose of this
study is to investigate the relative resilience of Airbnb and the hotel industry against risks …

Purpose This paper aims to (1) organize the open literature on hotel revenue management
systems,(2) compare practitioner systems in terms of functionality and (3) integrate (1)-(2) …

This paper investigates hoteliers' short-term recovery strategies during the pandemic.
Stemming from management crisis theory and the resource-based view of the firm, this …

Purpose The purpose of this paper is to investigate the perceptions that managers have of
the value and reliability of using big data to make hotel revenue management and pricing …

Purpose While all recoveries are good, some are better than others with regard to their
speed and/or magnitude. Many revenue-related key performance indicators (KPIs), such as …