Spreading the word: How customer experience in a traditional retail setting influences consumer traditional and electronic word-of-mouth intention

JR Siqueira Jr, NG Peña, E ter Horst… - … Commerce Research and …, 2019 - Elsevier
The study of customer experience has gained substantial importance in the consumer
behavior field because of how it impacts the development of long-term relationships with …

Real e-customer behavioural responses to free delivery and free returns

B Lantz, K Hjort - Electronic Commerce Research, 2013 - Springer
This study aims to explore the influence of free delivery and free returns on the purchasing
and return behaviour of real e-customers in the marketplace. To accomplish this goal, we …

The preference for scarcity: A developmental and comparative perspective

M John, AP Melis, D Read, F Rossano… - Psychology & …, 2018 - Wiley Online Library
Human adults often show a preference for scarce over abundant goods. In this paper, we
investigate whether this preference was shared by 4‐and 6‐year‐old children as well as …

A note on the future of personalized pricing: Cause for concern

JPI van der Rest, AM Sears, L Miao, L Wang - Journal of Revenue and …, 2020 - Springer
To date, pricing and revenue management literature has mostly concerned itself with how
firms can maximize revenue growth and minimize opportunity cost. Rarely has the ethical …

Algorithmic pricing in hospitality and tourism: Call for research on ethics, consumer backlash and CSR

JP van der Rest, AM Sears, H Kuokkanen… - Journal of Hospitality …, 2022 - emerald.com
Purpose This viewpoint paper calls for research on the social impact that comes with
implementing algorithmic pricing in hospitality and tourism, in particular online price …

Smart shopper feelings in the case of store brands: the role of human capital as a key antecedent and the implications for store loyalty

AM Collins, G Maglaras - The International Review of Retail …, 2024 - Taylor & Francis
This paper asks the questions 'how do store brands create smart shopper feelings?','what
are the antecedents to this form of ego expressive benefits?'and 'what are the consequences …

What we know, don't know, and should know about confusion marketing

E Kasabov - European Journal of Marketing, 2015 - emerald.com
Purpose–The purpose of the paper is to bring to the attention of academics the innovations
which have rapidly been developed to sell goods and services across sectors using what …

[PDF][PDF] Coastal resource management: fishermen's perceptions of seaweed farming in Indonesia

A Zamroni, M Yamao - World academy of science, Engineering …, 2011 - researchgate.net
Seaweed farming is emerging as a viable alternative activity in the Indonesian fisheries
sector. This paper aims to investigate people's perceptions of seaweed farming, to analyze …

[HTML][HTML] Research and analysis evidence review of online choice architecture and consumer and competition harm

G Uk - 2022 - gov.uk
Evidence review of Online Choice Architecture and consumer and competition harm - GOV.UK
Skip to main content Cookies on GOV.UK We use some essential cookies to make this website …

Personal antecedents of perceived deceptive pricing in online retailing: the moderating role of price inequality

IP Riquelme, S Román - Electronic Commerce Research, 2023 - Springer
This research examines the personality, cognitive and emotional antecedents of deceptive
price perceptions that occur in price inequalities. We draw on appraisal theories to examine …