The theory of representative bureaucracy posits that citizens will view policy and service
delivery more favorably if public servants share their background characteristics. However …

Public administration (PA) increasingly faces new and emerging challenges. To address
such challenges, researchers can work collaboratively with practitioners to identify and …

The increasing use of artificial intelligence (AI) in public service delivery presents important
yet unanswered questions about citizens' views of AI. Are citizens' perceptions of decisions …

This study explores the perceived legitimacy of collaborative governance from a citizens'
perspective. We use a preregistered online survey experiment to test the effect of three …

In recent years, public service delivery models have changed to include non-state actors
and cross-sector collaboration as service providers. Using a survey experiment, we …

Although the importance of social and emotional learning (SEL) competencies in bullying
prevention has received increased recognition, limited research has examined youth's …

Numerous institutions, such as the police, public schools, legislatures, and the courts face
criticism for a lack of diversity and representation. According to various political theorists, the …

Previous literature presents a strong rationale for the positive impact of symbolic
representation in coproduction contexts. However, empirical studies yield inconclusive …

This manuscript examined the role trait verbal aggression plays in cyberbullying
victimization and perpetration in adolescence. More than 400 middle school students …

Within the representative bureaucracy literature, scholars argue that public perceptions of
government will improve when their government looks like them. In particular, this study …