This article develops the concept of the “public service ecosystem” across four levels—the
institutional, service, individual, and beliefs levels. It does this by integrating service …

A complexity-informed approach has recently been proposed as a hopeful revolution for
health promotion (HP), requesting appropriate ways of tackling the complexities of health …

Public procurement has struggled to fulfill its mission to create public value due to a narrow
interpretation of value emphasizing the costs of procured goods and services. A holistic view …

Purpose To analyze and discuss the research on the public healthcare services (PHCS)
through the lenses of coproduction/creation by systematizing the antecedents, the process …

This conceptual paper maintains that mainstream public management theories have failed
to incorporate public services as a fundamental part of the public administration system. That …

Public services do not always create value. Rather, when poorly organized and/or delivered,
they can destroy value and make service users' lives worse. However, such “value …

IMPACT 'Co-creation'is a major buzzword in contemporary governance. A range of public
sector organizations nowadays declare co-creation as an overall strategy for their policies …

IMPACT Public services are increasingly thought of in terms of the public value they provide.
Co-creation is a popular public service management tool to provide services that benefit …

IMPACT Public service providers are now expected to play a central role in public value
creation by designing and delivering services that are both relevant and beneficial to the …

Theoretically based on public service logic (PSL), this paper explores the barriers and
capabilities surrounding public sector value co-creation with private sector organizations in …