Continuity is a long-established and fiercely-defended value in primary care. Traditional
continuity, based on a one-to-one doctor-patient relationship, has declined in recent years …

Background Triage and clinical consultations increasingly occur remotely. We aimed to
learn why safety incidents occur in remote encounters and how to prevent them. Setting and …

It has been more than two years since the outbreak of the COVID-19 epidemic at the end of
2019. Many scholars have introduced the “resilience” concept into COVID-19 prevention …

Background Following a pandemic-driven shift to remote service provision, UK general
practices offer telephone, video or online consultation options alongside face-to-face. This …

Continuity, a cornerstone of general practice, is not only inherently therapeutic1 but also a
valuable contributor to positive health and wellbeing outcomes. Consistent associations are …

Background Accessing and receiving care remotely (by telephone, video or online) became
the default option during the coronavirus disease 2019 (COVID-19) pandemic, but in-person …

Background Following a large-scale, pandemic-driven shift to remote consulting in UK
general practice in 2020, 2021 saw a partial return to in-person consultations. This occurred …

Telehealth has been in use for decades, yet prompted by the COVID-19 pandemic, its
adoption rapidly expanded globally, including Australia, India, Europe and North America. 1 …

Abstract In March 2020, Coronavirus‐19 (COVID‐19) rapidly spread across the globe
impacting the mental health of the population and putting an overwhelming pressure on …

The abrupt shift from face-to-face general practitioner (GP) consultations to remote ones was
one of the most radical changes to the UK National Health Service (NHS) since it was set up …