Abstract Information Technology (IT) is a very important aspect for higher education
institutions (HEI) in both teaching, research and administration. The managers of those …

Background: Higher Education Institutions (HEIs) are aware of the immense importance of
achieving their strategic objectives to increase their impact on the society and to be …

As part of their accountability to Universities, rectors, presidents, and their boards are
responsible for the current and future use of IT (Information Technology) within the walls of …

This work is related to the IT (Information Technology) Governance and Green IT
(Information Technology), specifically practices used by organizations. Every day, a greater …

1. Purpose: One of the consequences of the COVID-19 pandemic period was the migration
of educational centers from face-to-face learning to e-learning. Most centers adapted their …

Although design science is a relatively new research methodology, it has received
substantial attention from scholars in the last decade. However, in top journals the number of …

Abstract Poor implementation of Information Technology Governance (ITG) leads to several
IT systems performing poorly. Resulting to discontinuity of services, user frustration, loss of IT …

The objective of this article is the definition of an algorithm aimed to settle the sequence of
implementation of Information Technology Infrastructure Library (ITIL) processes that should …

The reliance on IT in day-to-day organization activities raises concern about how to deal
with its increasing complexity. Managing IT necessitates implementing IT governance to …

Esta investigación tuvo como objetivo principal la propuesta de un modelo de gestión
estratégico de las TIC orientado a una gestión pública de una municipalidad y la que ayude …