The transition to industry 4.0 has impacted factories, but it also affects the entire value chain.
In this sense, human-centred factors play a core role in transitioning to sustainable …

This paper presents a literature review of quality function deployment (QFD) based on a
reference bank of about 650 QFD publications established through searching various …

In both the quality improvement and the design of a product, the engineering characteristics
affecting product performance are primarily identified and improved to optimize customer …

Quality function deployment (QFD) is a customer-oriented design tool with cross-functional
team members reaching a consensus in developing a new or improved product to increase …

This paper attempts to present a comprehensive description of the quality function
deployment (QFD) process to facilitate a clearer reference of the basis of QFD. In particular …

Purpose This paper aims to investigate to what extent quality function deployment (QFD) can
be used in quality improvement rather than design activities. Design/methodology/approach …

Computer workstation selection is a multiple criteria decision making problem that is
generally based on vague linguistic assessments, which represent human judgments and …

Quality function deployment (QFD) is a customer-driven product development tool used to
convert customer requirements into engineering characteristics to maximize customer …

Both practitioners and researchers have developed various approaches to support product
development teams in their creative process of generating new and valuable product …

Quality Function Deployment is a tool for bringing the voice of the customer into the product
development process from conceptual design through to manufacturing. It begins with a …