Conversational agents are systems with human‐like features that can be deployed in
service settings and are fast emerging as the future of online commerce. Considering the …

The advancement of information and communication technologies has led to an increasing
use of conversational chatbots in the learning and teaching sector, especially for the second …

Avatar customization is known to positively affect crucial outcomes in numerous domains.
However, it is unknown whether audial customization can confer the same benefits as visual …

In the previous study the work experience on organization of teaching Robotics to secondary
school students at school lessons and in study groups was introduced. This study which was …

Purpose This study aims to analyze workplace ostracism, robot anthropomorphism,
employees' readiness to change and employees' service adaptive behavior. The moderating …

Voice assistants' increasingly nuanced and natural communication bears new opportunities
for user experiences and task automation, while challenging existing patterns of human …

In this paper, we explore how expressive auditory gestures added to the speech of a
pedagogical agent influence the human-agent relationship and learning outcomes. In a …

Conveying a robot's target mood is crucial to successful social interactions. The robot's
expressive performance must be appropriate, persuasive, and consistent. However, this is …

The role of rapport facilitating cooperation and information disclosure has been widely
acknowledged by both researchers and practitioners across professional information …

This study introduces the concept of acoustic-prosodic entrainment (ways people speak
similarly). We review prior research on entrainment theory and methods from computational …