Quality management re-visited: a reflective review and agenda for future research

R Sousa, CA Voss - Journal of operations management, 2002 - Elsevier
Quality management (QM) has become an all-pervasive management philosophy, finding its
way into most sectors of today's business society. After the initial hype and enthusiasm, it is …

Themes of study in manufacturing strategy literature

KA Chatha, I Butt - International Journal of Operations & Production …, 2015 - emerald.com
Purpose–A literature review within the manufacturing strategy (MS) discipline with a focus
on thematic developments is provided. Based on recent studies, a set of challenges posed …

Towards a theory of supply chain management: the constructs and measurements

IJ Chen, A Paulraj - Journal of operations management, 2004 - Elsevier
Rising international cooperation, vertical disintegration, along with a focus on core activities
have led to the notion that firms are links in a networked supply chain. This novel …

Customer concentration and digital transformation

M Li, N Liu, A Kou, W Chen - International Review of Financial Analysis, 2023 - Elsevier
Using a sample of Shanghai and Shenzhen A-share listed firms during 2009–2020, we
examine how customer concentration would influence firms' digital transformation. In this …

The antecedents of supply chain agility of a firm: scale development and model testing

PM Swafford, S Ghosh, N Murthy - Journal of Operations management, 2006 - Elsevier
In a constantly changing global competitive environment, an organization's supply chain
agility directly impacts its ability to produce, and deliver innovative products to their …

Value-based differentiation in business relationships: Gaining and sustaining key supplier status

W Ulaga, A Eggert - Journal of marketing, 2006 - journals.sagepub.com
Many business customers today consolidate their supply bases and implement preferred
supplier programs. Consequently, vendors increasingly face the alternative of either gaining …

An empirical investigation into supply chain vulnerability

SM Wagner, C Bode - Journal of purchasing and supply management, 2006 - Elsevier
A growing number of academicians and practitioners have put supply chain risks on their
agendas, particularly triggered by a recent series of catastrophic events that have disrupted …

Strategic purchasing, supply management, and firm performance

IJ Chen, A Paulraj, AA Lado - Journal of operations management, 2004 - Elsevier
Purchasing has increasingly assumed a pivotal strategic role in supply-chain management.
Yet, claims of the strategic role of purchasing have not been fully subjected to rigorous …

Supply management orientation and supplier/buyer performance

H Shin, DA Collier, DD Wilson - Journal of operations management, 2000 - Elsevier
Academics and practitioners agree that excellence in supply management results in better
quality, customer service, and channel performance. Yet, most of these studies are either …

Understanding supply chain management: critical research and a theoretical framework

IJ Chen, A Paulraj - International Journal of production research, 2004 - Taylor & Francis
Increasing global cooperation, vertical disintegration and a focus on core activities have led
to the notion that firms are links in a networked supply chain. This strategic viewpoint has …