Customer orientation, service quality and customer satisfaction interplay in the banking sector: An emerging market perspective

E Gonu, PM Agyei, OK Richard… - Cogent Business & …, 2023 - Taylor & Francis
Customer satisfaction is at the heart of any successful business entity. The influence of
service quality on the role of customer orientation in achieving greater customer satisfaction …

A framework for selecting lean practices in sustainable product development: The case study of a Brazilian agroindustry

FH Lermen, ME Echeveste, CB Peralta… - Journal of cleaner …, 2018 - Elsevier
Literature shows different forms of improving New Product Development performance for
sustainable product innovation. To that end, Lean principles are widely disseminated as …

[PDF][PDF] THE IMPROVEMENT OF MSMEs' BUSINESS PERFORMANCE DURING THE COVID-19 PANDEMIC THROUGH FINANCIAL AND DIGITAL LITERACY

I Athia, BE Soetjipto, E Efendi - Jurnal Ekonomi Bisnis dan …, 2023 - academia.edu
The pandemic has impacted the global economy, including MSMEs, especially in financial
issues such as minimal revenue flow and inadequate financial management. On the …

Product portfolio management: Governance for commercial and technical portfolios over life cycle

A Tolonen, J Härkönen, H Haapasalo - 2014 - oulurepo.oulu.fi
Companies face an important question on whether they should allow product portfolio
renewal to occur without interference by merely adding new products, or should the renewal …

Key success factors for the development of innovative antibiotic replacement products to accelerate growth in broilers

K Supchukun, T Yata, P Israsena Na Ayudhya… - Sustainability, 2022 - mdpi.com
The issue of drug-resistant bacteria and the ban on antibiotic growth has encouraged
research into new additives for the broiler chicken industry, from the point of view of …

Factors determining player drop-out in Massive Multiplayer Online Games

I Lebres, P Rita, S Moro, P Ramos - Entertainment computing, 2018 - Elsevier
A large number of people worldwide play free-to-play Massive Multiplayer Online Games
(MMOGs) on a regular basis. Considering the significant amount of investment required in …

Product portfolio management over horizontal and vertical portfolios

A Tolonen - 2016 - oulurepo.oulu.fi
Tiivistelmä Tämä tutkimus selventää tuoteportfolion hallintaan liittyviä edellytyksiä ja
haasteita, sekä laajentaa tuoteportfolion hallintamallia, suorituskyvyn johtamista ja …

Green crowdfunding: An empirical study of success factors

F Corsini, FP Appio, M Frey - IEEE Transactions on …, 2024 - ieeexplore.ieee.org
Despite the growing body of research on crowdfunding, there is still a critical need to clarify
the essential elements of its connection to sustainability. This study explores how various …

Achieving market orientation through cross-functional integration

AB Murillo-Oviedo, ML Pimenta… - … and Supply Chain …, 2019 - journal.oscm-forum.org
The purpose of this study is to understand how cross-functional integration contributes to the
market orientation of a company that strives to increase market responsiveness. A case …

[HTML][HTML] Analyzing internal stakeholders' salience in product development

T Kinnunen, A Aapaoja, H Haapasalo - Technology and Investment, 2014 - scirp.org
Many companies apply Design for X principles to consider production and product lifecycle
cost implications in the early phase of product development. In these companies …