Smart government aims to provide intelligent and agile personalized public services to
government stakeholders. Over the past few years, governments seek to employ innovative …

e-Government Maturity Models are essential tools for governments to assess and improve
their e-government capabilities, performance, and impact. This article offers a pioneering …

Purpose Despite the multitude of publications concerning the process maturity assessment
models applied in the private sector, the matter of the choice of a process maturity …

Municipalities play a crucial role in health and welfare promotion. Promotion should have a
strong participative, collaborative emphasis and it should be strategically oriented. The …

This paper aims at assessing the current e-government maturity models to identify their
strengths and limitations. In doing so, a systematic literature review has been used to …

The meta-synthesis method has received increased interest in social science research, but
relatively few meta-synthesis studies have been conducted in the library and information …

Extant literature reveals that many e‐government initiatives fail especially in developing
countries. Despite the alarming failure rate of e‐government initiatives, governments of …

This article discusses recent e-Government maturity models, presents the principles and
levels of development of Digital Government, and conducts a comparative analysis of the …

The Covid-19 pandemic and the Online Access Act (Onlinezugangsgesetz–OZG) are forcing
Germany's public administration to accelerate digital transformation in general and the …

Considering the efforts made to bring public administration entities closer to citizens, there is
a set of instruments, resolutions and legislation which promote this approximation. The …