In today's market situation and complex business environment, organization must be able to
deliver the customer's requirement and the expectations which are critical to the satisfaction …

Owing to the rapidly deteriorating environment in developing countries caused by practices
of manufacturing organizations and lack of adequate studies that can help manufacturing …

Purpose The “United Nations' Sustainable Development Goal” 9 seeks to “… foster
innovation” in all sectors of an economy. Thus, this conceptual piece addresses the indirect …

The pharmaceutical industry's primary concern is to provide high-quality drug products to the
general public, so drug recalls play an important role in maintaining the quality system by …

This research examines the links between customer perceived expectations, customer
perceived experience, and customer satisfaction in the United Arab Emirates' digital solution …

Increasingly competitive business competition demands innovation in the quality of products
produced by companies with the aim to fulfill customer satisfaction, one of which is through …

Purpose The aim of this paper is to present an empirical assessment and strategic planning
for measuring the impact of total quality management (TQM) practices on small and medium …

Abstract By raising performance, Total Quality Management (TQM) transforms any industry
that is in a state of substantial structural change and facing increased competition. However …

Introduction Researchers establish that the current challenges of blood safety and shortage
are based on relationship between master production scheduling and blood transfusion …

Abstrak PT. Moradon Berlian Sakti merupakan salah satu industri manufaktur yang bergerak
di bidang Die Casting dalam membuat spare part sepeda motor Honda, dan beberapa jenis …