By the author of THE DESIGN OF EVERYDAY THINGS. Insightful and whimsical, profoundly
intelligent and easily accessible, Don Norman has been exploring the design of our world …

SUMMARY 1 We present an unconventional procedure (fuzzy coding) to structure biological
and environmental information, which uses positive scores to describe the affinity of a …

Data overload is a generic and tremendously difficult problem that has only grown with each
new wave of technological capabilities. As a generic and persistent problem, three …

The field of knowledge-based software engineering has been undergoing a shift in
emphasis from automatic programming to human augmentation and empowerment. In our …

The paper derives a set of fundamental issues from a definition of collaboration, introduces
two major approaches to human-computer collaboration, and surveys each approach …

This paper describes ethnomethodologically informed ethnography (EM) as a methodology
for information science research, illustrating the approach with the results of a study in a …

Through scenarios in the popular press and technical papers in the research literature, the
promise of the Semantic Web has raised a number of different expectations. These …

Designers deal with ill defined and wicked problems that are characterized by fluctuating
and conflicting requirements. Traditional design methodologies that are based on the …

Abstract Design is a creative activity. Computational artifacts change the way people design.
The author's research in design and design support systems has been firmly rooted in a …

We are developing a conceptual framework and a demonstration system for collaboration
among members of design teams when direct communication among these members is …