Green marketing as an environmental practice: The impact on green satisfaction and green loyalty in a business‐to‐business context

CJ Gelderman, J Schijns… - Business strategy and …, 2021 - Wiley Online Library
Many companies have developed a green marketing strategy, aimed at promoting and
selling green environmental products. While the majority of articles on this topic report on …

Sustainable growth for the self-employed in the retail industry based on customer equity, customer satisfaction, and loyalty

W Kim, H Kim, J Hwang - Journal of Retailing and Consumer Services, 2020 - Elsevier
In Korea, traditional retail districts face a serious situation whereby businesses in downtown
areas face collapsing as local population declines: resulting in a decrease in self-employed …

[PDF][PDF] The influence of brand awareness and brand image on brand equity–an empirical study of logistics service providers

M Świtała, W Gamrot, B Reformat… - Journal of Economics …, 2018 - bibliotekanauki.pl
Aim/purpose–This article presents the results of research referring to Keller's brand equity
concept. The fundamental objective of the research was to examine the influence of brand …

Rational and emotional factors of customer satisfaction and brand loyalty in a business-to-business setting

M Elsäßer, BW Wirtz - Journal of Business & Industrial Marketing, 2017 - emerald.com
Purpose Reaching customer satisfaction and brand loyalty in a business-to-business setting
is still an area of rising interest to both researchers and practitioners. Compared to consumer …

Managing consumer-based brand equity through brand experience in Islamic banking

M Altaf, N Iqbal, SS Mohd. Mokhtar… - Journal of Islamic …, 2017 - emerald.com
Purpose The purposes of the study are to investigate the role of brand experience in the
generation of consumer-based brand equity (CBBE) in Islamic banking and to identify the …

Establishing thought leadership through social media in B2B settings: effects on customer relationship performance

F Magno, F Cassia - Journal of Business & Industrial Marketing, 2019 - emerald.com
Purpose Establishing thought leadership by disseminating relevant digital content through
social media has become one of the main priorities for marketers in business-to-business …

Industrial brand equity: a systematic literature review and directions for future research

FR Castillo-Villar, E Murillo - Cogent Business & Management, 2025 - Taylor & Francis
The importance of industrial brand equity in the business-to-business (B2B) marketplace
has seen a considerable surge in the last decade, emphasizing its crucial role in shaping …

Goods and services related brand image and B2B customer loyalty: effects of construal level

P Kittur, S Chatterjee - Journal of Business & Industrial Marketing, 2021 - emerald.com
Purpose Though extant literature has identified goods-based brand image (GBBI) and
services-based brand image (SBBI) as drivers of business-to-business (B2B) loyalty, their …

Linking brand personality to brand equity: measuring the role of consumer-brand relationship

A Ahmad, S Swain, PK Singh, R Yadav… - Journal of Indian …, 2021 - emerald.com
Purpose This study aims to examine the relationship between brand personality and
customer-based brand equity (CBBE) by investigating the mediating role of consumer-brand …

The effects of goods-related and service-related B2B brand images on customer loyalty

F Cassia, N Cobelli, M Ugolini - Journal of Business & Industrial …, 2017 - emerald.com
Purpose Previous research has shown that business-to-business (B2B) brand image has
positive effects on customer loyalty. However, the results have been inconsistent because …