Purpose The purpose of this study is to review and synthesise recent studies in the sharing
economy literature and identify the knowledge gap and future opportunities for hospitality …

The development of peer-to-peer platforms has reduced the profitability of existing business
operations. However, relatively few studies have explored consumer switching between …

This exploratory research investigates factors affecting online and offline service quality with
respect to a sharing economy driven car-hailing commerce. It further validates the …

Abstract The Status Quo Bias (SQB) describes an individual's preference to avoid changes
and maintain the current situation. In today's world, technological advances require nearly …

Purpose This research aims to examine the relationship of personal innovativeness,
perceived value (consisting of perceived utilitarian and hedonic value) and continuance …

The IT‐enabled sharing economy has enabled the taxi to become an Internet product,
forming a popular new phenomenon in people's daily lives and creating new roles for …

Although previous studies have indicated that innovation attributes and the perceived
utilitarian and hedonic value of mobile payment (m-payment) influence its adoption, few …

The sharing economy enabled ridesharing has received much attention as a means of
releasing the traffic pressure and maximizing car resource utilization. There is a lack of …

This study aims to explore the factors affecting customers' satisfaction and willingness to pay
by using DiDi Chuxing (DiDi) in China. A total of 415 valid questionnaires were collected …

Purpose The digital transformation in the banking industry has brought about complexity and
competitiveness which has made differentiation challenging for banks. Complemented by …