Customer Satisfaction in e-Commerce during the COVID-19 Pandemic

G Ilieva, T Yankova, S Klisarova, Y Dzhabarova - Systems, 2022 - mdpi.com
The declared state of emergency and the measures taken against the spread of coronavirus
by governments have increased Internet shopping. All companies, regardless of size and …

The effect of e-Servqual and public service on community satisfaction: An empirical study in government organization

D Kurniasih, R Pedrason, I Harryarsana… - … Journal of Data and …, 2023 - growingscience.com
The purpose of this study is to analyze the relationship between public service and
community satisfaction as well as the relationship between e-service quality and community …

[PDF][PDF] Customer Satisfaction in e-Commerce during the COVID-19 Pandemic. Systems 2022, 10, 213

G Ilieva, T Yankova, S Klisarova, Y Dzhabarova - 2022 - academia.edu
The declared state of emergency and the measures taken against the spread of coronavirus
by governments have increased Internet shopping. All companies, regardless of size and …

[引用][C] Internetinio prekės ženklo valdymas skatinant vartotojų lojalumą

A Anikėnaitė - 2024 - Vilniaus Gedimino technikos …