Businesses, particularly those in the food service sector, often use loyalty programmes as a
tactic to retain customers and prevent them from switching to other rivals. However, there is …

The main objectives of this paper were to examine the antecedent factors (ie, quality of
service, quality of food, quality of physical environment, fairness of price and brand image) …

This study aims to determine the effect of facilities, brand image, product quality, promotion,
and service quality on customer satisfaction and loyalty at Waroeng Steak Restaurants in …

Purpose Of the studies covering culinary tourism and traditional culture, Generation Z
remains an underexplored group despite being the primary consumers of future tourism …

This study's primary goals were to look at the antecedent factors influencing customer
satisfaction (service quality, food quality, physical environment quality, price fairness, and …

The purpose of this study is to investigate the factors influencing intention to leave among
employees at fast food restaurants. It examines two issues; workplace stress and …

Recent research discusses the need for a better understanding of customer perceptions
about fast-food restaurant attributes, such as qualities in influencing the process of customer …

The main aim of this research was to investigate the potential impact of food quality,
dinerserve, and dinescape on customers' likelihood to revisit theme restaurants in Jakarta …

Fast food takes just a short time to be served and fast food is so tasty and has provided
convenience to people when they just order and immediately get served. Despite fast-food …