Artificial Intelligence (AI) implementation in public administration is gaining momentum
heralded by the hope of smart public services that are personalised, lean, and efficient …

Despite the enormous potential of artificial intelligence (AI), many public organizations
struggle to adopt this technology. Simultaneously, empirical research on what determines …

Artificial Intelligence (AI) technologies in public administration are gaining increasing
attention due to the potential benefits they can provide in improving governmental …

Artificial intelligence (AI) is deemed to increase workers' productivity by enhancing their
creative abilities and acting as a general-purpose tool for innovation. While much is known …

This study aims to investigate the impact of Artificial Intelligence (AI) adoption on public
service delivery efficiency in India. It addresses a significant gap in existing literature by …

Citizens' acceptance of artificial intelligence (AI) in public service delivery is important for its
legitimate and effective use by government. Human involvement in AI systems has been …

Administrative errors in unemployment insurance (UI) decisions give rise to a public values
conflict between efficiency and efficacy. We analyze whether artificial intelligence (AI)–in …

Police units worldwide are going through a three-generational technological shift: from
“street” to “screen” to “system” technologies. This paper focuses on how these digital shifts …

In the evolving digital landscape, organizations and leaders face increasing pressure to
adopt and effectively utilize artificial intelligence (AI), which is steadily entering the …

By constructing an integrated model that delves into the intricate relationship between
algorithmic ethical perceptions (ie, fairness, accountability, and transparency), algorithmic …